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Privacy Policy for Knights Resources Handyman Services 

Introduction

Knights Resources (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website (www.knightsresources.co.uk) or use our services. By accessing our website or engaging with our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Knights Resources may collect the following types of personal information:

  • Personal Identifiable Information (PII): Name, email address, phone number, and pictures submitted through our website forms.

  • Website Usage Data: Information collected via Google Analytics and Facebook Pixel, such as IP addresses, device information, and browsing activity.

  • Transaction Data: Payment details are processed through PayPal.

2. How Knights Resources Collect Your Information

We collect personal information through:

  • The contact forms and booking forms are on our Wix website.

  • Analytics tools, including Google Analytics and Facebook Pixel, use cookies to track website usage and performance.

  • Transactions are processed through PayPal.

3. How Knights Resources Use Your Information

We use your information for the following purposes:

  • To provide and manage our services, including handling bookings and inquiries.

  • To improve our website and services through analytics and tracking tools.

  • To process payments securely.

  • To comply with legal obligations.

4. Cookies and Tracking Technologies

We use cookies to enhance user experience and collect data for analytics and marketing purposes. The types of cookies we use include:

  • Essential Cookies: Necessary for the functionality of our website.

  • Tracking Cookies: Used for analytics and advertising purposes (e.g., Google Analytics and Facebook Pixel).

You can manage your cookie preferences through your browser settings or opt out of certain tracking activities.

5. Data Sharing

We may share your data with the following third parties:

  • Wix: For website functionality and plugins.

  • PayPal: For payment processing.

  • Analytics Providers: Google Analytics and Facebook Pixel for website performance insights.

We do not sell your personal information to third parties.

6. Data Retention

Knights Resources retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

7. Your Rights

As a customer based in the UK, you have the following rights under the GDPR:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Request corrections to inaccurate or incomplete data.

  • Erasure: Request deletion of your data where applicable.

  • Restriction: Request limitations on how we use your data.

  • Opt-Out: Withdraw your consent for data collection at any time by contacting us at the email below.

8. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no online transmission or storage system is completely secure.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us:

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the “Last Updated” date.

Last Updated: January 2025

By continuing to use our website or services, you agree to the updated terms of this Privacy Policy.

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